The six steps of WaaS 1. Design workshop The experts meet with the different stakeholders in the organisation to work out all the requirements on the work floor for IT tooling. They also discuss the different environments where people work (in the office, at home, on the way, etc.). The outcome of such a design…

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Quickly resolving and avoiding IT incidents increases productivity and saves costs. IT outsourcing has therefore been created. The complete management of the IT service desk is taken out of your hands, allowing you to focus on your core business and not have to worry about matters you are not completely familiar with. We list what…

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