Physical and cultural proximity is the common denominator and the key to success of all our activities. Our services are based on:
Quality - Stability - Expertise - Continuity - Flexibility
All our Services are ISO 9001 quality certified (soon complemented with ISO 27001 during 2019).

Our Activities

IT Outsourcing

Service Desk L1/L2

On-Site Services

Workplace Management



IT Consulting

IT Staffing

Vendor Management

IoT Services

Internet of Things as a service (IaaS)

Tailer made IoT solutions

About us

2 Locations


Our presence in central Belgium makes us increasingly geographically close to our customers. Both our offices and our logistics buildings are centrally located around Brussels, the capital of Belgium.

  • Grimbergen 
  • Zaventem

250 ICT specialists at your service


Internal staff and employees for short and long assignments. We have different IT skills to be able to respond to all IT needs, both within our Managed, Professional and IoT services


  • Service Desk staff
  • Field Support technicians
  • Local Support IT specialists
  • IT Staffing employees
  • IT professionals with specific knowledge

Cloud-Based ITSM


IT Service and Field Service management via

Service Now.


Our Vision

The world is continuously changing.
Together with our customers, employees, partners and shareholders we must look ahead, understand the forces and technologies that will shape our business in the future and prepare for what's to come.
We must get ready for tomorrow, today.
That's what our Vision is all about, creating the long-term destination for our business and provide our customers, employees, partners and shareholders with a "Roadmap" for tackling the future.

Our Mission

Our Roadmap starts with our mission.
It declares our purpose as a company and serves as the standard against which we weigh our actions and decisions.
As ICT Consulting, Managed Services and ICT Procurement Process Outsourcing Provider we offer solutions to make a maximum contribution to our clients' operational excellence
We want to be recognized as a specialist in ICT specialists
We want to create value for our customers, employees, partners and shareholders.

Our Values

We want to apply some simple and generic principles for the way we communicate and handle with all our customers, employees, partners and shareholders:
We want to enable and sustain personalized, honest and direct communication
We want to create a business environment based upon fair play, trust and personal responsibility
Our values serve as a compass for our actions and describe how we behave in the world.



We have an strategic partnership with national and international IT companies to offer ICT proximity services.


  • Belgium:
    • Econocom
    • IBM
    • LIIA
    • Dimension Data
    • Cel Data
    • Bechtle
  • International:
    • Hemmersbach
    • Fortitude
    • Xuper
    • Iron Systems
    • GCS


We support customers through a direct or indirect model. Within the context of an indirect model, we work as a partner, or subcontracter, and we therefore do not occur directly.

  • Direct:
    • AG Insurance
    • BNP Paribas Fortis
    • Renault
    • Adecco Group
    • ...


  • Indirect:
    • Engie
    • SPW
    • NMBS
    • VDAB
    • Randstad
    • ...

Authorized Service Provider

A brand support for hardware services. We are "Authorized Service Provider" for the brands listed below:


  • Computing:
    • Lenovo
    • Dell
    • Fujitsu
    • HP (Indirect)
    • *


  • Printing:
    • Lexmark
    • *

* Services can also be provided for other brands.


August 2019

Appointment of Jeff de Kleijn as Managing Director for Dilaco, effective August 1st, 2019

July 2019

In order to meet the high demand from our customers, we are urgently looking for new IT profiles!

June 2019

Dilaco is present in Fokus IT

(De Standaard). 


May 2019

Dilaco offers IoT services via a strategic partnership with

Would you like to join us?

Contact us

+32 2 267 65 60